Struggling with Poor WiFi Signal?
Weak WiFi signal can be frustrating, especially in areas where connectivity is crucial. Common signs include:
- Dead zones: Areas in your home or office where WiFi doesn’t reach, leaving you disconnected.
- Slow speeds: Experiencing lag while streaming, browsing, or during video calls? This could be a sign your WiFi network needs optimization.
- Intermittent connectivity: Frequent disconnections can disrupt your work or entertainment, often caused by outdated equipment or poor setup.
TV Reception Issues? We've Got You Covered
Poor or no signal
If your TV is displaying a weak signal or no signal at all, it could be due to antenna damage, cable issues, or outdated equipment. Our technicians can diagnose and repair the problem quickly, so you don't miss out on your favorite shows.
Pixelation or intermittent signal
Pixelation often indicates a problem with your antenna or signal reception. We can assess your setup, realign or replace your antenna, and ensure your TV reception is crystal clear.
Interference or noise
If you're hearing noise or experiencing visual interference, there may be a problem with your cabling or external factors affecting your signal. We’ll identify the source and provide effective solutions.
Other Common Service Calls We Handle
Network cabling issues
Experiencing slow or unreliable internet? Our team can inspect your network cabling, upgrade outdated systems, and ensure your home or business is equipped with the latest technology for optimal performance.
Security camera problems
If your CCTV system isn’t working properly, whether due to connectivity issues or camera faults, we can troubleshoot and repair it to ensure your property remains secure.
Home theater setup
Having trouble with your home theater system? From poor sound quality to connectivity issues, our technicians can optimize your setup for the best possible viewing experience.
Frequently Asked Questions
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What types of issues can you address with a service call?
We handle a wide range of issues during service calls, including poor TV reception, WiFi connectivity problems, data cabling issues, security camera malfunctions, and more. Our SMART techs are equipped to diagnose and resolve both residential and commercial technical issues. Whether it's troubleshooting, repairs, or installations, we're here to help you get your systems back up and running smoothly.
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How quickly can I get a service call appointment?
We strive to offer quick turnaround times for all service calls. In most cases, we can schedule an appointment within one business day, and sometimes even the same day, depending on availability. Our SMART techs are committed to providing prompt, reliable service to minimize any disruption to your home or business. You can easily check our availability by clicking on the book online button, and no credit card details are required to schedule your appointment.
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Do you charge a fee for service calls?
Yes, we charge a minimum call-out fee of $95, which covers the first 30 minutes of labor onsite. During this time, our SMART techs will diagnose the issue and provide you with a fixed price quote for any additional work needed. If you choose to proceed with the quoted work while we’re still onsite, the $95 call-out fee is waived, and you only pay the quoted price for the service.
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Can you diagnose problems over the phone before scheduling a service call?
In many cases, we can provide preliminary troubleshooting over the phone. Our SMART techs will ask a few questions to better understand the issue and may be able to guide you through some basic checks. If the problem persists, we’ll recommend scheduling a service call to fully diagnose and resolve the issue onsite.
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Can you provide a quote during the service call?
Yes, during the initial 30 minutes of the service call, our SMART techs will diagnose the issue and provide you with a fixed price quote for the necessary repairs or installations. This ensures transparency and allows you to make an informed decision. If you choose to go ahead with the quoted work during the same visit, we’ll waive the initial call-out fee, so you only pay for the quoted service.