Why Choose a SMART Tech for TV Antenna Installation?

Poor TV reception can be frustrating, especially when you’re trying to enjoy your favorite shows. However, trusting a SMART tech is the best choice for antenna installation. Here’s why:
- Expert Installation: Our technicians have extensive experience in installing and optimizing TV antennas, ensuring you receive the best possible signal quality.
- Australian-Made Antennas: We use high-quality, Australian-made antennas designed to withstand local weather conditions, providing reliable service year-round.
- Fast and Reliable Service: We offer prompt installation services, so you can start enjoying crystal-clear TV reception without delay.
- 10-Year Warranty: We stand by the quality of our installations with a 10-year warranty, giving you peace of mind that your investment is protected.
How do I know if I need a new TV antenna?

If you are experiencing TV reception issues you may find our blog post on this topic of interest – Fix Poor TV Reception: Causes and Solutions
Determining whether your TV antenna is causing reception issues can be challenging without the right testing equipment. However, here are some common signs to watch for:
- Antenna damage: Antenna elements can break due to damage from birds, storms, or falling tree branches. If you see any broken parts on your antenna, you will definitely need a replacement.
- No Signal or Pixilation: While TV antennas are the most common cause of these issues, they are not always the culprit. Sometimes, it’s just a simple problem, such as someone accidentally unplugging the cable from the back of the TV or the wall socket. If you have a masthead amplifier (booster) installed on your antenna system, there will be a power supply for it somewhere in your home (usually behind the main TV). Make sure it is still plugged in, and the power point is turned on.
- Cable damage: Inspecting the cabling can be difficult for a property owner because it is usually not accessible from the ground. Birds and rats often chew on coaxial cable, and once they break the outer (black) insulation, it allows water to penetrate. In these cases, only the cabling might need replacement, not the antenna itself.
- Age: Like any equipment exposed to the elements 24/7, a TV antenna will age over time. Corrosion on the elements and connectors due to damaged insulation is the most common cause of reception issues in older antennas. We believe the effective life of a TV antenna is about 10 years. If your TV antenna is older than this, we recommend replacing it.
Comprehensive TV Antenna Services
New Installations
Whether you’re setting up a new home or upgrading your current system, we provide professional TV antenna installation services tailored to your needs. Moreover, we ensure the job is done right the first time.
Antenna Repairs & Upgrades
If your existing antenna isn’t performing as it should, our technicians can repair or upgrade your system to improve reception and ensure reliable service. Furthermore, we use high-quality materials to enhance your setup.
Signal Testing & Optimization
We offer comprehensive signal testing and optimization services, ensuring your antenna is perfectly aligned and your signal strength is maximized. Additionally, our experts can provide ongoing maintenance tips.
Additional Services to Consider
TV Wall Mounting
Maximize your space and improve your viewing experience with our professional TV wall mounting services. We ensure secure installation and perfect positioning every time.
WiFi Access Points
Enhance your wireless network with strategically placed WiFi access points, providing strong, reliable coverage throughout your property. Plus, our experts can troubleshoot any existing issues.
Data Cabling
For the ultimate in network reliability, consider professional data cabling. We provide custom solutions for homes and businesses, ensuring fast and stable connections across your property.
Frequently Asked Questions
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What is Covered Under Our 10 Year Antenna Warranty?
At SMART Data & TV Services, we believe in the quality and durability of the antennas we install. That's why we offer a comprehensive 10-year parts and labor warranty. This warranty covers any signal degradation due to corrosion or exposure to the elements, ensuring you enjoy clear reception for years to come.
Our 10-year warranty is designed to give you peace of mind. It covers any issues related to the performance of your antenna that arise from corrosion or weather exposure. We are so confident in our products that we guarantee their longevity in harsh Australian conditions.
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What is Not Covered Under Our 10 Year Antenna Warranty?
While our warranty is extensive, there are a few exceptions. Damage caused by severe storms, hail, animals (such as birds, rats, and possums), or by other people working on your roof is not covered. We believe in being transparent about these exclusions because they fall outside the normal wear and tear that our warranty is designed to cover.
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What is Our Warranty Process?
We’ve made it easy for you to make a warranty claim. If you ever encounter an issue, simply contact our support team, and we’ll take care of the rest. Our goal is to resolve any problems quickly and efficiently, with no hidden costs. Most issues are resolved with a single visit, and we’ll always keep you informed every step of the way.
We believe in straightforward pricing and service. There are no hidden fees or unexpected charges associated with our warranty. What we promise is what you get—quality service and peace of mind.
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How Do I Know What Type of Antenna I Need?
Choosing the right antenna depends on several factors, including your location, the distance from the nearest transmission tower, and the types of channels you want to receive. At SMART Data & TV Services, we take the guesswork out of the process by offering a free consultation to assess your specific needs.
Factors We Consider:
Location: Your geographic location plays a significant role in determining the type of antenna you need. Areas with dense urban development may require different solutions compared to rural or semi-rural areas.
Signal Strength: We assess the strength of the signal at your property to determine whether a standard antenna or a high-gain antenna is needed for optimal reception.
Frequency Bands: Different antennas are designed to capture different frequency bands (UHF, VHF, or both). We’ll identify the channels available in your area and recommend an antenna that covers them all.
Interference: 4G and 5G mobile signals operate on certain frequencies that are close to those used by TV signals. Sometimes, these mobile signals can interfere with TV reception because they can "spill over" into the TV frequency range. When this happens, you might notice pixelation, loss of signal, or poor picture quality on your TV.
This interference is more likely to happen if there is a mobile tower nearby, or if your TV antenna isn't properly tuned or filtered to block out these mobile signals.
Rest assured, we test to see if there is any interference when installing a new TV antenna. We have special antennas for these situations with built-in filtering that’s designed to block 4G and 5G signals while allowing your TV to receive the correct channels without interference. -
Do We Offer Pensioner Discounts?
Absolutely! At SMART Data & TV Services, we understand the challenges that can come with living on Centrelink benefits, and we're here to offer our support.
Although we strive to offer the best value across all our services, we’ve created a special discount for those who truly need it, particularly for ensuring good TV reception at home. This discount is available to pensioners, helping them stay connected and entertained. While this offer is specifically designed for those on a pension, we encourage all eligible customers to reach out and see how we can assist.